by angieb » Wed Jun 09, 2010 05:51 am
I sent a request from my new RE (fertility doctor) to my OB for my records. (If they don't get them before my appointment than they will cancel it.) Got a call from my doctor's copying service that this is going to be $75, just FYI, and would I rather they send the records to me instead or have them not send the complete records. (I looked up Missouri law and apparently they are allowed to charge $17 for handling and then 42 cents a page for copying records.) However, I can't get a clear answer (from google) on if they are allowed to charge me to send records directly to another doctor, requested by another doctor. Does anyone know anything about this?
-They've sent my records to the MFM and a different fertility clinic before with no mention of charges or anything so this has totally caught me off guard.
And for the record, not that I have anything to hide in my records, but I think it's absurd that they are allowed to send my medical records to a third party copying service in the first place. I don't really care if the people at said copying service have had HIPPA training, I didn't sign consent for strangers not even affiliated with my doctor's office to have open access my records!
UPDATE:
So this morning I called my RE's office and told them the situation and asked if they could please call on my behalf and ask dr.'s office to fax them the records directly. They said they would try but didn't sound very optimistic (but did sound surprised). She called me back just a few minutes ago to say that they are sending them directly and no charge. It was a "miscommunication".
They are lucky that this worked out the nice way because I had no qualms about showing up during one of their busiest times and saying so the entire waiting room of pregnant women would surely hear, "It was bad enough my baby died while I was in your care, now you are going to charge me $75 to send my records to a doctor that you referred me to!!!" Luckily I didn't have to resort to that, but I was getting ready for it.
*sigh* I just hate how every step along the way is turning into a battle, even for simple stuff like this.
I sent a request from my new RE (fertility doctor) to my OB for my records. (If they don't get them before my appointment than they will cancel it.) Got a call from my doctor's copying service that this is going to be $75, just FYI, and would I rather they send the records to me instead or have them not send the complete records. (I looked up Missouri law and apparently they are allowed to charge $17 for handling and then 42 cents a page for copying records.) However, I can't get a clear answer (from google) on if they are allowed to charge me to send records directly to another doctor, requested by another doctor. Does anyone know anything about this?
-They've sent my records to the MFM and a different fertility clinic before with no mention of charges or anything so this has totally caught me off guard.
And for the record, not that I have anything to hide in my records, but I think it's absurd that they are allowed to send my medical records to a third party copying service in the first place. I don't really care if the people at said copying service have had HIPPA training, I didn't sign consent for strangers not even affiliated with my doctor's office to have open access my records!
UPDATE:
So this morning I called my RE's office and told them the situation and asked if they could please call on my behalf and ask dr.'s office to fax them the records directly. They said they would try but didn't sound very optimistic (but did sound surprised). She called me back just a few minutes ago to say that they are sending them directly and no charge. It was a "miscommunication".
They are lucky that this worked out the nice way because I had no qualms about showing up during one of their busiest times and saying so the entire waiting room of pregnant women would surely hear, "It was bad enough my baby died while I was in your care, now you are going to charge me $75 to send my records to a doctor that you referred me to!!!" Luckily I didn't have to resort to that, but I was getting ready for it.
*sigh* I just hate how every step along the way is turning into a battle, even for simple stuff like this.