I'm not sure if every doctor's office is different but, here's how it worked for me:
I went to my OB's office and filled out a request for copies of my records, the nurse called me a couple days later and told me that I could pick them up. For the hospital records I had to go in and fill out some paperwork as well. It took a bit longer from them, about 2 weeks and, they required you to pay for the cost of copying, 20 cents a page I think.
Zachary James, 7/22/03-7/27/03, born at 26wks - severe pe
Southern California Coordinator