The introduction of triage education and condition-specific decision aids for triage markedly improved triage assessment and documentation. The application of algorithms may reduce clinical risk resulting from suboptimal triage of pregnant women presenting to [emergency departments].
http://www.ncbi.nlm.nih.gov/pubmed/22398850
Education works - not only do we need to know what to say to them, but in triage the care providers need to know what to listen for us to say.
