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Re : Trouble accessing PF

Postby mikeys mom » Mon Feb 13, 2006 11:45 am

by mikeys mom (1331 Posts), Mon Feb 13, 2006 11:45 am

I don't mind being the guinea pig I just have to do it from home so I will print your info out and then do it at home. Okay I am confused how do I email you from a dos window??? I am not as computer savvy as I once thought I was. Plus I don't have your email address since I am not on line at the time to directly email you from here.
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Re : Trouble accessing PF

Postby anathor21 » Mon Feb 13, 2006 01:07 pm

by anathor21 (519 Posts), Mon Feb 13, 2006 01:07 pm

Ok - sorry if I was confusing. You don't have to email me from a DOS window - I'll update my post to make it more clear. You have to do the commnad (tracert) from a command window, then you can email the output file using your normal email program.
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Re : Trouble accessing PF

Postby hoya » Thu Feb 16, 2006 08:33 am

by hoya (153 Posts), Thu Feb 16, 2006 08:33 am

quote:
Originally posted by miracle3

Just a question are you guys using Verizon DSL????



YES, I am using Verizon DSL. But what's really weird is that if I log on to my company VPN (using the Verizon DSL to get there, of course), I CAN access the pre-eclampsia foundation's site. But that's the only way I can get to it. This is from the exact same computer (or laptop -- I've tried all 3 computers at home) with the exact same Microsoft explorer and its configurations. I don't get it!
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Re : Trouble accessing PF

Postby anathor21 » Thu Feb 16, 2006 10:26 am

by anathor21 (519 Posts), Thu Feb 16, 2006 10:26 am

quote:
Originally posted by Hoya
YES, I am using Verizon DSL. But what's really weird is that if I log on to my company VPN (using the Verizon DSL to get there, of course), I CAN access the pre-eclampsia foundation's site. But that's the only way I can get to it. This is from the exact same computer (or laptop -- I've tried all 3 computers at home) with the exact same Microsoft explorer and its configurations. I don't get it!



If you are willing to help debug, please see above message with instructions for running the tracert - please do it without logging into company VPN. I expect that once I get one or two of these log files we may be a lot closer to solving this problem, but there is nothing I can do without the information as I have never experienced this problem....

Thanks!

E.
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Re : Trouble accessing PF

Postby hoya » Thu Feb 16, 2006 11:28 am

by hoya (153 Posts), Thu Feb 16, 2006 11:28 am

quote:
Originally posted by Anathor21
If you are willing to help debug, please see above message with instructions for running the tracert - please do it without logging into company VPN. I expect that once I get one or two of these log files we may be a lot closer to solving this problem, but there is nothing I can do without the information as I have never experienced this problem....

Thanks!

E.



Will do!
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Re : Trouble accessing PF

Postby miracle3 » Thu Feb 16, 2006 11:38 am

by miracle3 (783 Posts), Thu Feb 16, 2006 11:38 am

I hsd verizon dsl and when i had verizon dsl i couldn't access it either. my aunt has verizon dsl and she can't access it either!!!
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Re : Trouble accessing PF

Postby tracym » Mon Mar 20, 2006 08:45 pm

by tracym (375 Posts), Mon Mar 20, 2006 08:45 pm

I still can't access the site from home, and my ISP can't help (gee, that's a surprise).

I will print your debug instructions, try it tonight and email you the result.

Thanks Anthony :)
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Re : Trouble accessing PF

Postby eliz » Mon Mar 20, 2006 11:16 pm

by eliz (74 Posts), Mon Mar 20, 2006 11:16 pm

I have Verizon DSL and it works fine for me at home, but my mom has it (literally down the street) and I can often not connect from her house. It seems to be that her browser has a lower tolerance for quitting if the site does not load fast enough. I don't know if there's a way to change that in the preferences or something - just thought I'd throw that idea out there!
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Re : Trouble accessing PF

Postby kara » Fri Mar 24, 2006 11:10 pm

by kara (6614 Posts), Fri Mar 24, 2006 11:10 pm

Sometimes it's as easy as updating your "favorites". I know I always access the site using the shortcut I have saved in my favorites. Also, if you access the site ALOT, you may need to clear your cache (tools/internet options/delete files & delete cookies). This will clear all of your cookies though, so you may not want to do that.

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Re : Trouble accessing PF

Postby tracym » Sun May 07, 2006 08:03 am

by tracym (375 Posts), Sun May 07, 2006 08:03 am

I'm reading/posting from home!! Yay!

Erik I don't know if you did anything or it was just a fluke but thank you anyway :)

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